Saturday, December 11, 2010

Datamax H-Class Printer Skips Labels

The Datamax H-Class Printer is the next generation of Industrial Printers evolving from the I-Class Printer. However, this printer may start experiencing label skipping when using a long length (more than 8"), high gloss media. The reason this occurs is two-fold. First, the nature of the high gloss, being of very smooth surface, causes the media to actually slip while being feed through the printer. Secondly, normal wear of the drive roller causes it to generally loose pressure and traction on the media. The combination of these two factors cause the media to walk forward or back. This may not be apparent by looking at the print position but eventually the label ends unexpectedly. Therefore the printer must calibrate. It accomplished this by feeding a label. To correct/control this problem, the drive roller must be replaced.

Datamax Printer Service Programs
Thunderbird Technical Services provides on-site barcode printer repair services, service plans and maintenance programs in these, and in the surrounding areas of Cincinnati-Northern Kentucky, Dayton - Springfield, Vevay, Indiana, Madison, IN, Columbus, OH, Southeastern Ohio, Maysville, and Eastern Kentucky, Lexington, and Louisville. We also offer depot repair service programs and remedial services.

Send in your printer for diagnosis and repair, preventative maintenance check-up, inspection, update, or refurbishment. We'll provide you with a quote within 48 hrs. after receiving your equipment. You can be confident your equipment will be brought to "like new" specification. Our customers regularly send in their printers in for a check-up as part of a regular scheduled maintenance program in order to eliminate critical downtime.

Also, call us to repair these printers:

  • Zebra
  • Citizen
  • Printronix
  • Intermec
  • TSC
  • Sato
  • Printek
  • CAB
  • Hewlett Packard
  • Okidata

Contact Information

Telephone: 513-659-1067
Fax: 781-459-6570
Mailing Address: PO Box 23, Batavia, OH 45103-0023
Service E-mail:

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